If you have insurance, Dardanelle Regional will file your claim, provided the hospital has complete and accurate information. If you visited our Emergency Department, it may be necessary for you to contact your Primary Care Provider for a referral or to notify your insurance company of your visit. Your policy may not cover your visit if these requirements are not met. Your insurance contract is between you and your insurance carrier, so, you have primary responsibility for the amount of the bill.
Our Admissions staff is available to answer questions regarding insurance coverage and requirements, payment options, and/or collection procedures. Questions can be directed to 479-229-6180. Partial payment may be requested when you arrive. This will help to fulfill your obligation to pay deductibles, co-payments and co-insurance. If you do not have insurance, financial arrangements must be made before scheduled, non-emergent procedures.
Your account will be assigned to a financial counselor in our Patient Financial Services department. You may reach your financial counselor by calling 479-229-6180. Ask your financial counselor about payment options and financial assistance.
As a not-for-profit hospital, Conway Regional makes financial assistance available to eligible patients receiving medically necessary or emergent care. For more information, you can view or download the Financial Assistance Policy in English or in Spanish, the Plain Language Summary of the policy, and the Financial Assistance Application. Income Guidelines and a Provider List are also available to view or download.
Dardanelle Regional Medical Center will bill you for your visit, the supplies, drugs and tests that are ordered. Depending on the services provided, you will receive separate bills for Emergency Department physicians, radiologist, private physician or consulting physicians, anesthesiologists and pathologist, as applicable.
Price Transparency List
As required by the Centers for Medicare & Medicaid Services (CMS), our hospital has provided a list of charges for services provided by our facility with estimated pay amounts based on contracts with specific payers.
The amount listed is not necessarily reflective of your actual financial responsibility. The amount collected by our hospital can be less than the amount on this list based on patient-specific discounts based upon financial need and other considerations as listed on the Financial Assistance Policy.
This discussion with your insurer or the hospital is an important step because many factors affect an individual’s financial responsibility for the cost of hospital care, including:
- If an individual has insurance, and under which insurer and plan he or she is covered;
- Individual qualifications for additional financial assistance from the facility;
- Factors specific to each patient’s care and needs, such as:
- Length of stay in the hospital
- Specific items needed for care
- Additional testing required or recommended by your provider, and
- Unexpected complications.
You may reach a financial counselor by calling (479) 229-6180. Ask your financial counselor about payment options and financial assistance.
Charge Description Master
All Hospitals operating within the United States are required to make public a list of the Hospital’s standard charges.
Payors do NOT reimburse Dardanelle Regional Medical Center 100% of the charge. Dardanelle Regional is paid according to the terms of the contract with the payors and the Hospital is paid less than charge.
Click the link to download DRMC CDM CURRENT 1-1-2021.